How HD Claims Helped Margaret Get
£100,000 For Her Injuries
Margaret Rowan had left her office in Stirling to drive home for a quick lunch break. It was a clear weekday afternoon, and traffic on the A84 just outside the town was steady. Everything changed just a few minutes after she left her home to drive back to work.
Margaret slowed to a complete stop at a junction, waiting for a safe gap in traffic. She sat there, looking in her rearview mirror, and noticed a van in the distance behind her. Within moments, it was much closer, and she could see that it was not slowing down.
The van crashed into the back of her car with such force that her vehicle spun into the opposite lane. A car coming the other way could not avoid her and hit her side. The collision took place only a short distance from her home, which made the whole experience feel even more upsetting and unreal.
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Injuries, Treatment and Impact on Everyday Life
Margaret was transported to the hospital in Stirling by ambulance following the crash. Doctors discovered a fracture in her left arm and several deep cuts on her face. The sudden impact also left her with severe bruises and pain in her neck and shoulders.
She required surgery to repair a broken bone in her arm, and her arm was in a sling for several weeks. The cuts on her face required stitches, and she later needed to see a specialist to help with scarring. She also required dental treatment because some of her front teeth were damaged.
Simple everyday tasks became difficult for Margaret when she returned home. She could not dress herself properly, wash her hair or cook meals without help. Her husband and daughter had to take on most of the housework and look after the shopping and heavier chores.
Before the accident, Margaret enjoyed walking along the riverside paths near Stirling and spending time in her garden. For many weeks, she could not manage these activities, and even short walks left her tired and sore. She also stopped driving because she felt nervous every time she thought about getting back in the car.
The emotional impact was just as hard as the physical injuries for Margaret. She felt very self-conscious about the scars on her face and avoided seeing friends in person. Passing the scene of the crash on the A84 made her feel anxious, and she often had trouble sleeping as she went over the events in her mind.
Specialist Legal Support from HD Claims in Glasgow
After the accident, Margaret first spoke with a local solicitor in Stirling, who told her that her case needed a specialist in personal injury cases. She was given details for HD Claims in Glasgow and decided to contact them for clear advice.
A solicitor from our panel took time to listen to what had happened and to how the accident had changed Margaret’s day-to-day life. They asked gentle and straightforward questions about her injuries, her pain and the help she now needed at home. They then explained how the claims process would work in clear, simple terms, which helped Margaret feel more at ease while she was still recovering.
In order to get a full picture of the crash, the team collected the police report, her medical records, and statements from witnesses. They also arranged for independent medical experts in Scotland to evaluate both her physical injuries and how the accident had affected her emotionally.
Compensation Negotiations, Settlement and Outcome
After we got all the important evidence, we sent a full claim to the van driver’s insurance company. The insurance company agreed that their driver caused the crash, but their first offer of compensation was still much lower than what the medical reports said, so Margaret did not know what to do.
Her solicitor sat down with her and carefully explained how the figures should be calculated and why the early offer was not fair. With this advice, Margaret felt confident enough to reject the first offers. With her agreement, we turned down the early offers and kept negotiating. We sent further medical evidence and prepared court papers so the case could go before a sheriff if needed. This firm approach led to a final settlement of one hundred thousand pounds, which matched the expert valuations of her claim.
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