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EXCELLENT Based on 93 reviews Posted on John SmithTrustindex verifies that the original source of the review is Google. My insurance company recommended a firm that charged 30% and had poor reviews. I went with Hamilton Douglas instead, who charged far less and were completely transparent. They were professional, communicative, and secured me an excellent settlement. Do your research and pick them.Posted on farzana ahmedTrustindex verifies that the original source of the review is Google. Very good service and excellent legal advice provided by HD Claims. Their team or personal injury lawyers were so understanding and accomodating, and managed to settle my injury claim in a timely manner.Posted on Crina VieruTrustindex verifies that the original source of the review is Google. I want to thanks the entire team, the results were as expected, very prompt and explicit in absolutely all the details provided, I recommend and I will definitely call again in the future,thanks again and i recommend you with all my heartPosted on Michael SweeneyTrustindex verifies that the original source of the review is Google. HD Claims are the real deal. Their car accident lawyers took my case seriously and got me a great result after my crash. They made the whole process easy and kept me informed every step of the way. Don't hesitate – if you need help after an accident, choose HD Claims. You won't regret it!Posted on dentist onlineTrustindex verifies that the original source of the review is Google. Sorted my car accident claim out super fast!Posted on Noushad Khan HemalTrustindex verifies that the original source of the review is Google. I got best service from them, Adnan Bhai helped me a lotPosted on Rozalia HurezanuTrustindex verifies that the original source of the review is Google. Friendly and professional service. I would definitely recommend to family and friends. Thank you so much, Adnan!Posted on Claudia HurezanuTrustindex verifies that the original source of the review is Google. Excellent service without a doubt! 5 stars Adnan, have made a difficult time a lot easier with his outstanding support and his communication and desire for the 100% trusted and would not hesitate to recommend you to anyone should they need you.Thank you so much!Posted on Cornel VasileTrustindex verifies that the original source of the review is Google. Process handled quickly and professionally. Kept up to date with all handlings of case. Honestly cannot recommend them enough. Thank you.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Claims For Accidents In Public Places Scotland — What Your Rights Are
When you go shopping, walk down the street, or visit a park, you should be able to trust that the area is safe. Property owners, businesses, and local authorities in Scotland are required by law to provide reasonable care to those who use their property. If they failed to perform that duty and you suffered an injury, you may be able to seek compensation.
This article explains how to make a personal injury claim after an accident in a shop, on the street, or in any other public place in Scotland. We explain when you can make an accident in public place claim and what to expect from the process so you can understand your rights and proceed with confidence.
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What Counts As A Public-Place Accident In Scotland?
In Scotland, a public place is anywhere that the general public can reasonably go in their daily lives. This includes streets, roads, pavements, parks, public buildings, and land owned and maintained by a local council or other public body. If you are injured in one of these locations because the council or public authority failed to keep it reasonably safe, your solicitor can help you make a claim for compensation.
Accidents can also happen in private locations that are open to the public. This covers a wide range of locations such as a shopping centre, supermarket, cinema, gym, restaurant, hotel, or stadium. In those situations, the legal focus is on the business or owner that controls the site and whether they met their duty of care to you.
Schools, nurseries, and hospitals can fall into either group, depending on who owns and runs them. An accident in a public school or NHS hospital is likely to be treated as a public liability claim, while a private school or clinic is more likely to involve occupiers’ liability. You don’t need to know the legal classification of your accident to pursue personal injury compensation. Your solicitor will work out who was responsible for your accident and which legal route is right, while you focus on your recovery.
Common Types Of Accidents In Public Places Across Scotland
Accidents can happen anywhere, including public places. In Scotland, public spaces are typically open and accessible to all. Parks, squares, pavements, libraries, and beaches are examples of public spaces. This category also includes public buildings, such as government offices. Businesses that serve the public, such as shopping centres, supermarkets, and shops, are also considered public spaces. If you have been injured in any of these places, you may be entitled to compensation.
The following locations are common places where accidents can occur:
- Shopping centres
- Supermarkets and shops
- Pubs, bars, cafés, restaurants, and nightclubs
- Gyms, sports clubs, swimming pools, and leisure facilities
- Schools, colleges, universities, and adult education centres
- Public parks and local authority spaces
- Car parks
- Offices
- Private roads and private residences
Accidents in these places can lead to serious injuries, and compensation may be available if the owner or occupier is found at fault. The types of accidents that often happen include Slip Trip And Fall Claims from wet or icy surfaces, injuries caused by defective pavements, and broken bones and fracture claims resulting from trips or falls in these places. Additionally, accidents like scalds or burns from hot surfaces, falls from unsafe stairs, and injuries from objects falling from scaffolding are also common.
Our panel of solicitors specialise in handling a wide variety of claims, including School Accident Claims and Shopping Centre Accident Claims. If you have suffered an injury due to negligence, it’s important to seek expert advice to ensure you receive the compensation you deserve.
Can You Claim For An Injury In A Public Space? Eligibility Explained
I had an accident in public. Can I make a claim? If you have been injured in an accident that was not your fault, you might be able to make accident claims Scotland. A legal duty of care exists between businesses, local authorities, and other property owners towards those who are on their premises. They are responsible for ensuring the safety of their spaces and that no one is injured while on their property.
If you have injuries sustained as a result of another person’s negligence, you may be entitled to compensation. To make a claim, the injury must have occurred as a result of unsafe conditions or an occupier’s failure to act responsibly.
What To Do After Being Injured In A Public Place In Scotland
If you have been injured in an accident in a public place, it is critical that you take the necessary steps to protect your health and support any potential accidents in public places claim. The following steps can help you obtain the necessary evidence and receive the compensation you deserve.
Seek Medical Attention:
Your health should be your first priority. Make sure to seek medical attention as soon as possible, even if your injuries seem minor. Getting your injuries checked by a professional not only helps with your recovery but also creates important medical records that can serve as crucial evidence for your slips trips and falls claim.
Report The Accident:
The accident must be reported to the person in charge of safety at the scene of the injury. If the accident occurred on a public street, you could contact the shop owner, hotel manager, or even your local council. Reporting the accident right away helps to create an official record of the event.
Gather Evidence:
If you can, take photos or videos of the place where the accident happened. This includes capturing any dangers like wet floors, uneven pavements, or anything else that might have caused the accident. Also, make sure to note the weather conditions, lighting, or any other details that could have played a role in the accident. These pieces of evidence can be really helpful for your claim.
Witness Information:
If there were any witnesses to the accident, try to obtain their contact information. While you do not need full statements from them at this time, having their names and contact information will be useful later if you require additional support for your claim. Witness testimony can be crucial in determining who caused the accident.
Contact an Expert Solicitor:
Once you have completed these steps, you should contact an expert solicitor, like those from our panel.
Making A Personal Injury Claim In Scotland
Our panel of experienced personal injury lawyers excel in handling cases against well-funded insurance companies.
Our specialised injury lawyers will assist you with your claim, keep you informed throughout the whole process, and provide you with legal advice that is easy to understand.
01
Get In Touch.
Tell us your story, we're here to listen and provide you with an initial assessment based on your circumstances.
02
We’ll Prepare Your Claim.
We'll be by your side to take care of the legal process. We'll keep you informed of every step of the way.
03
Receive Compensation.
If your claim is successful, we'll ensure that you get your compensation as soon as possible.

"A Student’s Journey from Trauma to Triumph: Efthymios’s Fight for Justice After a Devastating Car Accident"
When Efthymios was injured in a car accident, he was left with severe facial injuries. He didn’t know how he would manage his recovery and studies.
“When I got in contact with HD Legal, they made me feel supported. They were incredibly understanding and fought hard for me, ensuring I received the compensation I deserved.”

"Cracked Pavement, Broken Ankle: How HD Legal Helped Margaret Find Justice and Peace of Mind"
When Margaret tripped on a neglected crack in the pavement in Glasgow, she shattered her ankle and was forced to take months off work, unsure how she would manage.
“HD Legal were a lifeline for me. They took care of everything—from gathering crucial evidence to battling the council—and gave me the peace of mind I needed to focus on my recovery.”

"Blown Away: HD Legal Fights for Douglas After Faulty Washing Machine Explosion"
When Douglas’s new washing machine exploded, it caused a fire that damaged his kitchen and left him with painful burns.
“HD Legal fought relentlessly for me when it seemed like no one else would. They were thorough, professional, and supported me every step of the way, helping me recover both physically and financially.”

"From Misdiagnosis to Recovery: How HD Legal Fought for Eilidh’s Justice and Secured the Care She Needed"
When Eilidh’s severe abdominal pain was repeatedly misdiagnosed, her condition worsened, leading to the need for urgent surgery.
“HD Legal stood by me when I felt lost. They were thorough, professional, and fought tirelessly to get me the care and compensation I needed to heal.”

"Falling from Heights, Rising with Justice: How HD Legal Secured Compensation for Alistair After a Workplace Accident Involving Faulty Scaffolding"
Alistair Campbell’s fall from faulty scaffolding left him with serious injuries and months of recovery.
“HD Legal’s panel of solicitors fought for me, ensuring I received the support needed to move forward.”
How The Public-Place Accident Claims Process Works
If you have been hurt in a supermarket, on a pavement, or in any other public space in Scotland, our panel of accidents in public claims solicitors is here to help you understand what to do next. HD Claims has offices in Glasgow, Edinburgh, Aberdeen, and Kirkcaldy, and we can also help clients who live anywhere else in Scotland. You only need to contact us, tell us what happened, and we will arrange a meeting at a time and place that works for you.
Once we have spoken with you, our panel’s personal injury team will look at the facts and decide if your claim is likely to succeed. If we think you have a strong case, we will start the claim by sending details of your accident and injuries to the person or organisation we think is at fault. Sometimes a fair settlement can be reached quickly, while in other cases, more negotiations or even court action may be needed.
In most public accident cases, compensation is paid by an insurance company, not personally by the shop, local council, or other defender. This is also true for many Defective Pavement Accident Claims, where a council or landowner may have cover in place for such accidents.
It is very important not to accept an early offer from an insurer without legal advice, as it is usually much lower than what you actually deserve. Our friendly team will work out the full value of your injuries, lost earnings, and other costs. We then negotiate firmly on your behalf so that you receive the highest reasonable compensation for what you have been through.
What Compensation Can You Claim For A Public-Place Accident?
Compensation for a public place accident in Scotland takes into account the full impact of the accident on your life, not just the injury. This can cover public liability accidents such as those caused by a wet floor in a shop, a broken step, or a defect in a car park.
You may be able to claim for:
- Pain, suffering, and loss of enjoyment of life
- Past and future loss of earnings if you cannot work
- Any effect on your pension when you have been off work
- Medical treatment, rehabilitation, and care needs
- Damaged clothing, phones, or other belongings
- Travel costs such as taxis to the hospital or GP appointments
Our team can explain what applies in your situation and help you gather proof for every part of your compensation.
Time Limits For Public-Place Injury Claims In Scotland
In Scotland, most public place injury claims must be started within three years from the date the accident occurred. If you miss this deadline, you may lose your right to claim, even if your injuries are serious. Because of this, it is always best to speak with a solicitor as soon as you can.
There are a few exceptions. If a child is hurt and no one makes a claim for them, they can start their own case up to three years after they turn sixteen. The time limit can also begin later if you only became aware of the full impact of your injuries at a later stage.
The Scottish pre-action protocol encourages people to intimate their claim as early as possible. This early start helps protect your position and allows more time to gather medical reports, witness statements, and other important information.
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Why Choose Specialist Scottish Solicitors For Public-Place Accident Claims
Choosing specialist Scottish solicitors can make a real difference when you are dealing with Personal Injury Claims Scotland for common accidents in public places. Property owners and those who look after public areas should have public liability insurance, which is there to cover injuries caused by their negligence. If you are hurt because of a defective pavement, a wet floor, or any other obstacle, we can quickly explain if you have a valid claim.
Our panel of solicitors can help you pursue common accidents in public places, including:
- School Accidents
- Damage to Property Claims
- Pavement Trips and Falls
- Local Authority Claims and Claims Against the Council
- Slips, Trips, and Falls Claims
- Dog Bite Claims
- Broken Bones and Fractures
Working with specialists means you get clear guidance, strong representation, and support at every stage of your case.
Speak To Our Public-Place Accident Claim Experts Today
Speaking with our team is the easiest way to get clear advice on personal Injury Claims Scotland. Many members of our panel work on a no win no fee basis, which means you pay nothing unless your claim succeeds. If you win, our panel’s No Win No Fee Solicitors Scotland will take a predetermined percentage of your settlement, which is always discussed with you before you decide to proceed.
Our service is designed to remove stress at every stage, and we make sure you understand your options before making any decisions. All conversations are confidential, and there is no pressure to proceed.
If you would like friendly guidance or want to start your claim, simply contact us today and speak with one of our experts.
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Call us on 0141 2801112, or leave us a message below to request a call back and one of our team will be in touch as soon as we can.

